Our Return Policy
We take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priorities. These are our return policies:
Change of Mind
With items purchased online or at our stores, within 7 days of furniture delivered to your home, or within 30 days of purchase of all other products, you may return your items for a refund of the merchandise value. Returns of furniture purchases are subject to a 20% restocking fee. Price adjustments are granted within 14 days of purchase.
Proof of purchase is required for all returns and exchanges for changed mind. Returns with an original receipt will be refunded in the original form of payment; cash purchase refunds over Rs-5000/- will be issued as a company cheque. Returns with a gift receipt will be refunded or exchanged at the original purchase price in the form of a gift voucher.
For returns of items purchased from a gift registry, we will provide a refund or exchange for the merchandise within 90 days of the event or within 90 days of purchase, whichever date is later.
We cannot accept returns on monogrammed, special-order, or items damaged through normal wear and tear. We also cannot accept returns of "final sale" items.
Please call our Customer Service department Contact - 9940455779 between 10am and 8pm (IST), 6 days a week to process your return.
Damaged or Faulty Items
For online purchases, we carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any faults or damage immediately.
Please call our Customer Service department Contact - 9940455779 between 10am and 8pm (IST), 6 days a week to report damaged or faulty items, and to process your return.
Take It Home Today
Some furniture and bulkier items are stocked in our stores for immediate pick up. No delivery charges apply. To learn more, please call or visit your local store.
Stock on Order
We will ship any out-of-stock items you may have ordered as soon as they are back in stock. The “stock status” date indicated online at your time of purchase should be used as a guide only and may be subject to change. In the event of an extended delay, we will notify you by email.
All prices quoted online include GST. All prices quoted online include shipping and delivery charges.
Delivery & Installation Charges
Delivery charges are determined by your delivery destination and type of delivery and are charged per order, as follows:
Free Standard Delivery within Chennai Location and other part of India. Customers will have to pay them prior to the delivery of their package or at the time of the delivery.
Free Installation done at customer site in Chennai and Other part of India Installisation kit will be provided.